Send out policy changes to your staff, incorporate them into training, test on policies, and hold employees accountable. Use a policy management system to ensure that employees understand the importance of following policies and procedures and know how to do so. Related Article. Most Read. How does your organization compare? Get your copy today. More info. Law Enforcement Over 3, law enforcement agencies across the United States use PowerDMS to increase efficiency, reduce costs, and promote accountability.
Learn More. Healthcare Healthcare facilities across the nation use PowerDMS to achieve everyday survey readiness and to deliver safe, quality services.
Featured Resources. Blog An extensive library of policy management resources, at your fingertips. Read More. Download Now. Take a Tour Get Demo. Start Tour. Following policies and procedures is good for employees and your organization as a whole. The importance of following policies and procedures. Here are just a few of the positive outcomes of following policies and procedures: Consistent processes and structures Policies and procedures keep operations from devolving into complete chaos.
Better quality service When employees follow procedures, they perform tasks correctly and provide consistent customer service. On the other hand, how much would you lose if you lost the person that understood exactly why your firewall is set up the way it is? Without writing these processes down, you create massive vulnerabilities. You can mitigate the change somewhat, though, by writing your company culture into your policies and procedures. Nowhere is it written that policies and procedures must be horribly formal, boring-to-read documents filled with legalese and pain.
What are the things that make people want to work there? Fit your policies and procedures to your company culture, your business, and how your people interact. This will minimize the hardship of implementing them and help preserve what makes your organization unique. In a world of lean staff, fast turnaround, and an emphasis on doing a lot with a little, finding the time for governance may be extremely difficult.
I can hand you management book after management book, essay after essay, whitepaper after whitepaper, all on how defined policies and procedures will improve your business at every level if you follow the process.
The time to do the work and document your policies and procedures has to be found. The advantages outweigh the pain of policies and procedures. Committing to the process has serious benefits. Does your organization view mature policies and procedures as a necessary evil? All executable statements in Visual Basic must be within some procedure.
You invoke a procedure from some other place in the code. This is known as a procedure call. When the procedure is finished running, it returns control to the code that invoked it, which is known as the calling code. The calling code is a statement, or an expression within a statement, that specifies the procedure by name and transfers control to it.
A procedure returns control to the calling code when it has finished running. Control then passes to the calling code following the point of the procedure call. With a Return statement, control returns immediately to the calling code. Statements following the Return statement do not run. You can have more than one Return statement in the same procedure.
With an Exit Sub or Exit Function statement, control returns immediately to the calling code. Statements following the Exit statement do not run. You can have more than one Exit statement in the same procedure, and you can mix Return and Exit statements in the same procedure. If your current systems work, processes followed and all tickety-boo, then rolling this out across different locations when expanding or purchasing other businesses should be a piece of cake.
The processes should be easy to replicate and understand, so all you need to do is work out what stays centrally, what goes locally, and then deal with the culture change.
You may feel that it is much more productive to call on customers, get on with their work as it pays the bills , attend meetings, play on Facebook or am I the only one that does that? But given the fast pace of business life nowadays for the small business, there are more and more demands on our time and resources, those that have these processes in place will thrive.
Those without will just flounder as they will be disorganised, overwhelmed and not know which way to turn and may take on work that they are ill-equipped to do as they are not running efficiently or effectively.
Therefore, you cannot afford not to have business processes, procedures and systems in place.
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